Claims Management Services

Fire3The effectiveness of Marsh & McLennan Agency's claims staff is a function of service, communication, and knowledge.

We are committed to providing our customers with access to full-time claims professionals, including a claims analyst, to assist in the review of losses. The combination of solid working relationships with our insurance carriers and the rapid response of Marsh & McLennan Agency's staff encourages accurate and expeditious settlements.

Marsh & McLennan Agency provides the following services:

  • An emergency hotline for 24-hour claims reporting
  • Timely claims reporting
  • Assistance in claim preparation and proof-of-loss statements
  • Consultations to minimize future loss
  • Claim reports customized to meet your needs
  • Claims review
  • Monitoring of reserves and notification of claim settlements
  • Interpretation of insured's rights and obligations within policy form
  • Assistance with recovering losses from not-at-fault claims

Our staff is experienced and proficient in accurately reporting and servicing losses to meet our clients' needs.

In addition, we:

  • Monitor all claims to help bring them to a satisfactory resolution
  • Partner with insurance carriers who provide claims service 24 hours a day

Hurricane Michael Assistance

In the event of damages sustained to property as a result of Hurricane Michael, please contact Marsh & McLennan Agency at the phone number provided below.

Marsh & McLennan Agency #:  1-800-949-1167

If the call is after standard business hours (8 a.m. – 4:30 p.m.), please follow the emergency claims reporting prompts for immediate assistance.